Villa Curato LLC ("Villa Curato," "we," "our," or "us") operates a premium household management subscription service. This Privacy Policy explains how we collect, use, and protect information when you visit villacurato.com (the "Site") or subscribe to our services. This policy reflects a founding commitment: we will never sell or share your personal information with third parties for advertising, marketing, or commercial purposes. That commitment is absolute.

1.Information We Collect

We collect only what is necessary to provide and improve our services:

• Contact information you provide (name, email address, phone number, home address) when you submit an inquiry or subscribe.
• Household information necessary to deliver services (home size, preferences, vendor relationships, service history).
• Usage data from the Site (pages visited, browser type, IP address) collected automatically through standard web analytics.

We do not collect financial account information directly. Subscription payments are processed by third-party payment processors subject to their own privacy policies.

2.How We Use Your Information

We use information we collect to:

• Deliver and manage the services you subscribe to.
• Communicate with you about your account, service updates, and scheduling.
• Coordinate with your designated vendors and service providers on your behalf.
• Improve our operations and service quality using aggregated, anonymized data.
• Comply with applicable legal obligations.

We do not use your personal information for advertising. We do not build behavioral profiles for sale or license to third parties.

3.Anonymized Aggregate Data

Villa Curato may retain and use anonymized, aggregated data derived from service patterns across our client base for operational research, service improvement, and business development purposes. This data cannot be used to identify any individual client. It is never sold and never linked back to personal information.

4.Information Sharing

We share your information only in the following limited circumstances:

• Service Delivery: We share relevant household information with your designated Curator and vetted vendors solely to the extent necessary to deliver services you have requested. All such parties are bound by confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, and will notify you to the extent permitted by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you prior to any such transfer and any new owner will be bound by this policy.

We do not sell personal information. We do not share personal information with advertisers. We do not share personal information with data brokers.

5.Data Retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter to fulfill legal and contractual obligations. You may request deletion of your personal information at any time by contacting us at legal@villacurato.com. We will fulfill deletion requests within thirty (30) days, subject to any legal retention requirements.

6.Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. No system is completely secure. If we become aware of a security breach affecting your personal information, we will notify you promptly.

7.Calendar and Scheduling Data

If you choose to share a calendar with your Curator for scheduling coordination, that calendar is shared directly between you and your Curator as a peer-to-peer connection. Villa Curato's infrastructure does not store or access raw calendar content. Only service outputs (confirmed appointments, tasks completed) are logged in our operational records.

8.Your Rights

You may at any time:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of any non-essential communications.

To exercise any of these rights, contact us at legal@villacurato.com.

9.Children

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly.

10.Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Material changes will be communicated directly to active subscribers by email at least thirty (30) days before they take effect.

11.Contact

Questions about this Privacy Policy or our data practices: